14 October 2012

Phone in water - Nokia N9 emergency procedure

In terms of phone+water accidents, Nokia N9 users actually have a problem, because you can not "immediately" remove the battery and dry the inside of the phone without special tools. I'm not particularly experienced in this topic as I've drowned my mobile just once in my life and it was a Sony Ericsson. Anyways, let's have a look at a few basic steps that should be taken when anything like this happens.

Nokia N9 vs water - resuscitation procedure:

1. Do not attempt to turn on the phone immediately after removing it from the water. This could potentially lead to further damage.
2. Pull out the SIM tray and open the USB door
3. Remove water with a paper towel as much as possible.
4. Do not use a hair dryer (opinions vary, but excessive heat can also damage the phone, a stream of warm air can "push" water even deeper)
5. Place the phone in the rice, covering it completely and leave in a closed box or plastic bag for about 48 hours. Rice pulls out moisture. Salt has a similar feature, but is not recommended because it corrodes electronic components.
6. After 48 hours, it is worth checking whether the phone works. If the operation failed - take it to authorized Nokia Care service.

Please note that Nokia service will always detect that the phone fell into water, so there is no use lying to them about it. If you don't care about the guarantee though, you might as well disassemble the phone to pieces and remove the water manually, see this video:

Please also have a look at Nokia's own instructions for Lumia 800 (apply to N9 too) in the infographic image below (click to enlarge):

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